Warranty Coverage Details
Our 1-Year Limited Warranty applies to all Wild Xplorer Rooftop Cargo Carriers purchased directly through our website or authorized resellers.
Coverage begins on the original date of purchase. To file a claim, product registration is required.
What’s Covered
- Manufacturing defects in materials or workmanship
- Failures of straps, zippers, or fabric during normal use
Not Covered
- Normal wear and tear
- Misuse, accidents, or improper storage
- Cosmetic damage (scratches, discoloration, scuffs)
How It Works
To file a claim, simply email support@wildxplorer.com with your warranty certificate number and include clear photos showing the issue or defect.
If the claim is approved, we’ll repair or replace the product — or offer a store credit.